STCM 30000: Crisis Communication

About this Guide

Use this Research Guide to find resources for studying crisis management and communications.

Reserve Readings

Reserve Readings are available at the library's Circulation Desk:

Reference Books

Find articles &news

Top library databases Sample Articles Searches: Additional general databases:

Government Emergency alerts


Look to your member organization for guidance:
See also:


Video search engine.

For recent cases try searching:
Carnival and fire
Tiger Woods and apology
Tony Hayward and apology
Akio Toyoda and apology

C-SPAN: Crisis Communications, Aug. 12, 2010.
Summary from C-SPAN, "Heather Blanchard talked about her organization, CrisisCommons, and social media crisis communications. Topics included the creation of a common jargon for crisis responders. Her presentation included videos and PowerPoint slides. Following Ms. Blanchard, Gail McGovern made closing remarks. This program was part of an American Red Cross day-long conference on the use of the Internet and social media in emergency communications"

Contact Us

picture of Cathy Michael
Communications Librarian
(607) 274-1293

Search Argos

Google News Alerts

Run a search in Google News.  Consider using Google Search Operators to refine your search.  After searching, scroll down. On the bottom right of the screen click on Create Alert.    Under "show options" you can set some limiters.

Writing Help

Bibliographic management: try Zotero

What is Zotero?

Zotero is an extension to the popular web browser Firefox that allows you to easily collect, manage, and save bibliographic information about the items you find on the Web. Before you download Zotero, it is a good idea to make sure you have the latest version of Firefox. You can download this from the Mozilla website. Once you have the latest Firefox installed, you can download Zotero from the Zotero website.  Ron Gilmour, our Science Librarian, created, "A Brief Guide to Using Zotero"


Ad Placement:
  • SRDS Media Solutions   Need to place a print, television, or interactive ad?  Use this database.
  • O'Dwyer's had a good website but our print guide (IC Reference section, floor 2) has more complete information, use:
  • O'Dwyer's directory of public relations firms
    REF HM263 .O37

Alltop: PR

Alltop provides feeds from top PR blogs: Brian Solis, PR News Online, PR Week, Bad Pitch Blog, O'Dwyer's Blog, PRNewser, PR Junkie, etc.

PR Daily

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