STCM 10800: Communication in Organizations

About this Guide

Use this Research Guide to find resources on communication in organizations.   It connects to resources on a variety of topics including: theory, inverviewing, presentations, conflict management and negotiations, crisis communication, leadership, storytelling, and management.

Crisis Communication Books

Best Bets: Databases

Multidisciplinary Search
  1. EBSCO Research Library
    The EBSCO Research Library searches across nearly 40 EBSCO databases.
  2. Library Main page search (see Search box, upper right column)
Business
  1. Business Source Premier (Original Interface)  (BSP) Top index to business information. Trade and scholary.  EBSCO interface.
  2. ABI/INFORM Collection   Also a good index to business information.  ProQuest interface.
  3. Business Insights: Essentials   Good for searching company and industry information.  Compares to the Company Dossier in LexisNexis.
  4. LexisNexis Academic   Click on "Companies" in the left menu > Company Dossier
  5. ScienceDirect   Mainly science information but contains some strong public relations titles
  6. SRDS Media Solutions  Search by Local DMA to find media outlets.
  7. Prendismo Video Clip Collection
    16,000 video clips from 750 experts. These 2-minute video clips cover 200 business topics, such as ethics, finance, innovation, sales, strategy, women, and leadership. Provided by the Ithaca College School of Business. No off-campus access. There is a fee to download a clip.
Communications
  1. Communication Source   Top index to the field of communications. Trade and scholarly.  EBSCO interface.
  2. Communication Studies: a SAGE Full-Text Collection  Twelve fulltext journals in the field of communications by the publisher SAGE
General
Any of the databases below are good to search on any topic.
  1. Academic Search Premier   Multidisciplinary database on an EBSCO interface.
  2. ProQuest Research Library  Multidisciplinary database on a ProQuest interface.
  3. Academic OneFile  Multidisciplinary database on a GALE interface.
  4. Ebook Central (formerly ebrary)   Multidisciplinary database of full-text ebooks.
  5. Statista
    A statistics portal that provides data on over 80,000 topics from more than 10,000 different sources.  The content is purely aggregated statistics, geared towards business and marketing statistical needs, with a focus on current awareness.  Easy-to-use infographics and tables are available for download as images to insert into presentations.  
News
  1. LexisNexis Academic    Top database for current news.
  2. US Newsstream  National, regional, news wires, transcripts and the Ithaca Journal

Theories & Theorists: Encyclopedia entries

Reference Theorists
  • Barnard, Chester I. International Encyclopedia of the Social Sciences (Vol. 2, pp. 12-14). 
  • Taylor, Frederick W. Encyclopedia of Science, Technology, and Ethics (Vol. 4, pp. 1885-1887). 
  • Weber, Max. (2008). International Encyclopedia of the Social Sciences (2nd ed., Vol. 9, pp. 54-58). 
Concepts, Theories and Applications

Theories: scholarly articles

Search Theories through our EBSCO databases. Click Limit to: Full Text in the left menu to quickly find full text.  Or, use the GET IT arrow to find full text in another database or request an Interlibrary Loan (ILL) if not available.  See Cathy for assistance.

Videos

Video search engine: Videos: Library Videos, Conferences, Podcast, and Business Presentations
  • Library Videos on Business Communication
  • Prendismo Video Clip Collection
    16,000 video clips from 750 experts. These 2-minute video clips cover 200 business topics, such as ethics, finance, innovation, sales, strategy, women, and leadership. Provided by the Ithaca College School of Business. No off-campus access. There is a fee to download a clip.
  • Ragan Communications: Internal Communications videos
  • Ragan Communications: Public Relations videos
  • FORA.tv
    Streaming video of lectures in politics, business, technology, the world, and culture, from academics, think tanks, authors, politicians, etc.  Some videos are free and some are pay-per-view.
  • Pop!Tech Pop!Casts
    Pop!Tech is a conference of big thinkers on science, technology & the future of ideas. Subscribe to Pop!Cast videos or audio Pop!Casts via iTunes.
  • TED : Ideas worth spreading
    Nonprofit that sponsors a conference that explores Technology, Entertainment, and Design. The annual TED prize offers "One Wish to Change the World" in addition to a monetary award.  The organization also sponsors TED Talks (disseminating "Ideas worth spreading" online).
  • Visual.ly
    Collaborative storytelling platform for distributing visual content.

Ethics

Many professional organizations and industry associations develop ethics standards and guidelines or offer tips; here is a selection:

Online e-book (authenticate with Netpass)
Roy L Moore, Advertising and public relations law (2nd ed. 2011). Contents: Chapter 1 The First Amendment; Chapter 2 The Development of the Commercial Speech Doctrine; Chapter 3 Public Interest Information as Commercial Speech; Chapter 4 Defamation, Product Disparagement and Related Torts; Chapter 5 Invasion of Privacy: False Light, Private Facts, Intrusion and Other Related Torts; Chapter 6 Invasion of Privacy: Misappropriation and Right of Publicity; Chapter 7 Copyright; Chapter 8 Patents and Trademarks; Chapter 9 Other Ways to Protect "Ideas"

Contact Us

picture of Cathy Michael

Cathy Michael

Communications Librarian
(607) 274-1293

Search Argos

​Public Relations news

Standards, Best Practices, Guidelines

Look to your member organization for standards, best practices, professional development, & trends: See also:

Tell Us What You Think

Please take a moment to complete this very short survey. Your responses will help us to address any further questions you may have.

Writing & Presentation Resources

Writing Presentations
Find books and articles, click on the subject:
Business presentations.
 

Digital Media Lab

Visit the Digital Media Lab on the 3rd floor of the library.  It includes:

The Presentation Room features a 60" plasma screen where students can test out their presentations.

The Collaboration Room has a wall-mounted 32" LC monitors for group work. Students will be able to gather around a table and hook up their laptops to a central docking station. When linked to the LCD, students can take turns displaying their ideas and content.

Bibliographic management: try Zotero

What is Zotero?

Zotero is an extension to the popular web browser Firefox that allows you to easily collect, manage, and save bibliographic information about the items you find on the Web. Before you download Zotero, it is a good idea to make sure you have the latest version of Firefox. You can download this from the Mozilla website. Once you have the latest Firefox installed, you can download Zotero from the Zotero website.  Ron Gilmour, our Science Librarian, created, "A Brief Guide to Using Zotero"

Tell Us What You Think

Please take a moment to complete this very short survey. Your responses will help us to address any further questions you may have.

Ragan: Internal Com

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Directories

Cision Media Directories (a.k.a. "Bacon's")
NOTE: these are located on the 1st floor of the library (the 2nd floor of the Gannett Center).  They may not be the latest edition:
Ad Placement:Firms:
  • O'Dwyer's had a good website but our print guide (IC Reference section, floor 2) has more complete information, use:
  • O'Dwyer's directory of public relations firms
    REF HM263 .O37
    Directory of public relations firms and their clients. One can also determine the public relations firm(s) for various companies.
  • Standard directory of advertising agencies
    REF HF5805 .S72
    Directory of advertising agencies and their clients. Commonly known as "The Red Book".
  • Standard directory of advertisers
    REF HF5805 .S7
    Useful in determining what agency or agencies represent a particular company or product(s). Searchable by S.I.C. code, etc.